Access Health Ct

I called for healthcare coverage and was provided a similar one that I had through my previous employer, Then I called to see if I could save some money since I was still out of work, 3 to 4 months later and it was hard with such a large payment and has to be paid once a month/ no option for partial payment, They Charged me another enrollment fee, even though I had paid one already, Also I can not get ahold of cust service and had to cancel my eye appointment. My Doctor's office kept trying and no luck either Everyone I spoke to at the CT Health care access number just points the blame at everyone else, I ended up paying for two insurance's because I was told it would automatically be canceled and it was horrible all around.

Waste of money since I can not get a hold of anyone to confirm coverage with my doctor. This should be last resort and everyone just passes you around to the next person, I even had someone hang up when I asked if they could answer some questions for me.

I signed up for healthcare last year of August 2022 and got the bronze plan and for 2024 the silver plan, but I canceled silver plan before it started. The bronze plan was $16 dollars of month with Anthem.

Anthem went in my bank account and over drafted my account for over $13,000 dollars on January 4, 2024 in which I did not have that kind of money and now Im fighting with anthem and my bank to retrieve my money in which I did have in my account. What kind of business are you people running.

If I dont get my little bit of money back in which I did have I will be filing a law suit. Thats considered fraud!!

GI can not file my taxes and will not be able to meet the April 15th deadline to file. I needed to get a 1095-A form from Access Health because I had not received my form back in January when they were to be sent.

I was told to check on their website for my form and eventually found it- only to find out that it was my 2020 ****A form and didn't reflect any of the insurance premium information. I now have the wrong form and was never even sent it. After multiple phone calls, I was told that my issue had been escalated and my issue was under review and they had no idea when it would get resolved - maybe weeks, maybe 2 months. I have been calling for a month now, and every time I am told that my issue is being worked on.

I asked for a supervisor and no one was available. I am one very unhappy Access Health customer!

Waiting for a 1095-a, keep getting told it's under review and escalation. It is now April 18th and I've had to file an extension which I've never done before.

I'm getting thousands back on my refund and need that to get an apartment and a car. This has been going on for months.

I've never had such an issue with taxes before and this has totally screwed me. Of course the customer service department has no clue, there's no one to talk with there's no one to check with or direct person to get information about what the *** is going on.

II applied for medical in March as of today I have no medical due to Access Health continuing to send Connecticut Care the Incorrect information. Ive had conferences calls with Connecticut Care along with a broker informing them that they continue to send the incorrect information.

Luckily I had the representative from Connecticut Care on the phone, when we called together and staff had no idea What a tax credit was and hung up and didnt put an note regarding the call, she had to call back to report the staff. Me and my husband have major medical issues. Ive been insulin dependent for 21 years, my husband is a cancer survivor who needs to attend appointments for the next 5 years to make sure the cancer doesnt return but we both have to cancel multiple appointments due to your non caring employees and supervisors. How can you work dealing with such important issues such as health and be so incompetent,so Im not talking as much insulin as needed because I cant afford to purchase out of my pocket.

So Im totally frustrated and Im going to go up the ladder to report your incompetent employees and inform everyone that you guys shouldnt be handling important issues such as health and after reading the reviews Im not the only one. I guess I have to go into a diabetic coma. Who ever the CEO of the company I hope you lose your grant money, shame on you handling such important issues and not caring. If due to your negligence I become sick im Im going to sue someone.

I have a journal along with all the paperwork and the insurance broker who had attempted to help me for proof. Stop working with important issues dealing with medical and work in a warehouse were you can work with boxes instead of people.

You guys are horrible. I worked as a Case Mgr for over 25 years and I never heard of anything so horrible.

I recently attempted to find health care for my wife and I through the Access Health CT website. As soon as I provided my personal information (mandatory) My phone immediately exploded with more spam calls in one day than I normally receive in an entire year.

This continued for several days and I am now receiving spam emails. I am astonished at how inconsiderate and shameless these people are to share my personal information!!!!

Every year, something else goes wrong on their website. Either it's impossible to navigate or it doesn't work in a popular browser.

For the past 3 years, I've had to renew over the phone due to faults in the website design.

If you make it to one screen, but made a mistake 5 screens ago....out of luck. Give us a call to resolve.

This year, I was told today via chat that I missed an option early on in the process. Instead of selecting "Chose a plan" (or something like that), I should have chosen "Choose a plan with Assistance". Apparently, that means many screens later, it would have shown my subsidy applied to the plan instead of paying full price.

And of course, the website wouldn't let me to back and choose that option.

Who goes online to pay full price if there is a subsidy?

Why is that even a choice?

Ok, I've vented, sorry. But every year, it's something different :(