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Contact Access Health Ct Customer Service

How to Reach a Person at Access Health Ct

Verified Contact Information

Toll-Free Number:

  • 1-855-805-4325
Call Now
Send Message

Customer Service:

  • 1-855-789-2428
    TTY

Customer Service:

ahct.questions@ct.gov
ahctcx@ct.gov
questions@accesshealthct.com

Access Health Ct Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Access Health Ct Phone Number
1 (855) 805-4325
Average Calls duration
4 minutes
Most Popular Access Health Ct Email Address
questions@accesshealthct.com
Issue Resolution Rate
Low (22% reported full resolution)
Contact Method Distribution
96% phone, 4% email
Common Reasons for Contact
Product/ service, request for information and activation/ cancellation
View full overview

How to Contact Access Health CT Customer Service?

For inquiries or assistance related to the health insurance marketplace, the Access Health CT customer service team provides the following main number: 1-855-805-4325. If you use TTY, call 1-855-789-2428. Both lines are designed to provide prompt and efficient support. To receive it, prepare all your questions in advance.

To reach Access Health CT regarding general questions via email, navigate to “Get Help”. You’ll find this button by scrolling down the main page of the official company website. Follow the “Email us” hyperlink, fill out a contact form with a detailed description of your question in the “Question” field, and then click on the “Submit Your Question” button. If you have questions related to the terms of use or privacy policy, ask them at the following Access Health CT contact: AHCT.Questions@ct.gov.

The Access Health CT headquarters is 280 Trumbull St., Hartford, Connecticut 06103, United States. This company address suits for sending any official documents. You can also use it for visits to the Access Health CT office in person for any administrative and corporate matters. In this case, familiarize yourself with the headquarters’ location on the map in advance.

Access Health CT hours vary depending on the way of communication. The call center operates Monday through Friday from 8 a.m. to 4 p.m. EDT. As for Access Health CT live chat, it is available Monday through Friday from 8 a.m. to 3:45 p.m. EDT. To confirm the exact hours, visit the “Get Help” page we mentioned in the second block of the answers. You can also find out an actual schedule by calling 1-855-805-4325 or 1-855-789-2428.

The Access Health CT website offers various ways to get in touch with the company team. Need immediate customer care support? Follow one of the telephone number hyperlinks on the “Get Help” page we mentioned above. You can also use an online chat. Such an option is available on the right side as a “Live Chat” orange button. Click on it during the business hours. If are not in a hurry, follow the “Email us” on the “Get Help” and fill out the contact form.

PissedConsumer Club

Contact Information

Access Health Ct Website:

Access Health Ct Help Center:

Corporate Office Address:

Access Health Ct
280 Trumbull St
Hartford, Connecticut 06103
United States

Other Info (opening hours):

Hours:

Monday - Friday: 8:00 am - 6:00 pm

Saturday: 9:00 am - 3:00 pm

More contact details

Why Customers Call Access Health Ct?

Top Reasons of Customers Calls

  • Customer Inquiries & Issues 36%
  • Product/ Service 24%
  • Request for Information 18%
  • Activation/ Cancellation 12%
  • Account 4%
  • Return/ Replace 2%
  • Employment 2%
  • Payments and Charges <1%
  • Cards <1%

Customer Inquiries & Issues

36%
  • "Coverages"
  • "New applicant"
  • "Approval"

Product/ Service

24%
  • "Wellcare insurance to be put on my QMB"
  • "Insurance"
  • "For medical insurance"

Request for Information

18%
  • "Check on my family"
  • "Need to talk to my worker"
  • "To find out when will i be receiving the health insurance paper to file taxes"

Activation/ Cancellation

12%
  • "Ins got canceled"
  • "I canceled my access account three years ago and I'm still getting phone calls that I have an active access health"
  • "Cancel policy"

Account

4%
  • "I forgot my username and email i used"
  • "Not able to access my account Account"
  • "Not able to access my account"

Return/ Replace

2%
  • "Need change my address"
  • "change in plan"

Employment

2%
  • "Update job information"
  • "New job"

Payments and Charges

<1%
  • "Bill payment"

Cards

<1%
  • "Card number"

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Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

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